Return & Refund Policy for Shyamnamkeen

At Shyamnamkeen, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a return and refund policy under the conditions outlined below.

  1. Eligibility for Returns

You may request a return if:

  • The product received is damaged, defective, or expired.
  • The wrong item was delivered.
  • The product is unfit for consumption due to quality issues.

Non-Returnable Items:

  • Products that have been opened, used, or partially consumed.
  • Items that were damaged due to customer mishandling after delivery.
  • Items purchased under discounts, clearance sales, or special promotions.
  1. Return Process

To initiate a return, follow these steps:

  1. Contact Us: Email us at support@shyamnamkeen.com or call +91 9853812627 / 9438678374 within 7 days of delivery.
  2. Provide Details: Share your order number, issue details, and attach clear images of the product (if applicable).
  3. Approval: Our team will review your request and respond within 2 business days.
  4. Return Shipping:
    • If the return is due to our mistake (damaged, wrong, or expired product), we will cover return shipping costs.
    • If the return is for other reasons, the customer is responsible for shipping fees.
  1. Refund Policy

After receiving and inspecting the returned product, we will process your refund as follows:

  • Approved Refunds: Issued within 7 business days to your original payment method.
  • Partial Refunds: May apply if the returned product is not in its original condition.
  • Non-Refundable Charges: Shipping fees (unless the return is due to our error).
  1. Exchange Policy
  • We offer free replacements for defective, damaged, or incorrect items.
  • If a replacement is unavailable, a full refund will be issued.
  1. Late or Missing Refunds

If you haven’t received your refund, please:

  • Check your bank account again.
  • Contact your bank or payment provider (refunds may take time to process).
  • If the issue persists, contact us at support@shyamnamkeen.com.
  1. Contact Us

For any return or refund inquiries, reach out to:

Shyamnamkeen

Email: support@shyamnamkeen.com

Phone: +91 9853812627 / 9438678374

Address: M/S K.C.S.POWER, M/S K.C.S. POWER, M/S K.C.S. POWER, PO- ASURALI, AT- ASURALI, Bhadrak, Odisha, 756137